James was very helpful in showing us the kind of property we were interested in and was very knowledgeable about each property we saw. He was always on time and always happy to take us back and let us have a second/third look at anything we were interested in. He answered our phone calls immediately and was always available if we needed him. His patience and pleasant demeanor made our experience a very easy one. From the first showing to the closing, I would rate our experience as extremely easy and most pleasant.